IT Analyst – Skillbridge or Military Affiliation Required- Nashville, TN
Overview
We are looking for an Information Technology (IT) Analyst to join our Nashville, TN office! This is not a remote position.
Responsibilities
In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate's responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm.
- Provide support on our corporate IT Helpdesk
- Install new printers/copiers/plotters and other office equipment
- Install and support enterprise applications
- Perform data maintenance and data archiving
- Assist with office moves/expansions
Qualifications
Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.
- Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR
- Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience
- Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
- Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
- Ability to understand Windows 10 and configure and troubleshoot PC level problems
- Ability to understand basic Windows Active Directory; user accounts and security groups
- Strong communication, written, and customer service skills
- High aptitude and willingness to learn new technologies
- A self-starter that can work with minimal supervision; highly organized
- Travel (driving) to other offices within the region as needed
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